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The term "Processing" means our warehouse is preparing every garment you ordered to be properly placed, counted, packed and shipped. This process can sometimes take longer than expected to be completed if there is a need to get items from different warehouses to ship your order as a whole. Once the process is completed your order will be shipped and you will be updated with a tracking code.

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The term "Partially Shipped" means we have shipped only part of your order to guarantee the fastest delivery possible, due to availability factors. Therefore, your order will be shipped in separate packages, generating more than one tracking number and with the possibility of items arriving at different times. You will not be charged extra shipping costs.

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The term "Cancelled " means that your order will not take place, normally due to the following factors:

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If you have received a damaged item, you have 7 days to contact us at questions@needen.se and provide us with a photo of the packing slip that came with your package as well as a clear photo of the Item with its faults properly visible.

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